Privacy Policy
Privacy Policy for Velox Motors
Effective Date: July 3rd, 2025
Website: https://www.veloxm.com/privacy-policy/
At Velox Motors, a division of Alliance Specialty Group, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information — including name, phone number, and email address — and explains your rights when engaging with our SMS messaging services.
1. Information We Collect
We collect personal information you voluntarily provide to us, including:
Name
Phone number
Email address
This information may be collected through sign-up forms, online bookings, or direct communication with our team.
2. How We Use Your Information
Your information is used to:
Send service reminders, appointment confirmations, and marketing promotions
Provide support and respond to customer inquiries
Communicate updates, offers, and alerts via SMS, email, or phone
3. SMS Communications
By providing your phone number and opting in to SMS communications, you agree to receive messages from Velox Motors.
Message frequency may vary based on your preferences or services used (e.g., weekly reminders or occasional promotions).
Message and data rates may apply depending on your mobile carrier plan. If you do not have an unlimited texting plan, standard carrier fees may be incurred.
To get help at any time, text HELP to our number.
To unsubscribe, text STOP or CANCEL.
4. Data Sharing Policy
We do not transfer or sell consumer data to any third parties under any circumstances — not even with consent.
Your personal information is used solely by Velox Motors (Alliance Specialty Group) for communication and customer service purposes. We may use secure, third-party platforms to facilitate messaging or email delivery. These providers operate only as service partners and do not retain or use your data for any other purpose.
5. Call-to-Action Language for Opt-In
By checking the opt-in box on our website or signing up via keyword, you consent to receive recurring SMS messages from Velox Motors.
Message frequency varies
Message and data rates may apply
Text HELP for assistance
Text STOP or CANCEL to unsubscribe
6. Data Security
We maintain physical, electronic, and procedural safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.
7. Data Retention
We retain your personal information only for as long as you are actively subscribed to our communications. Once you unsubscribe or request removal, your data will be securely deleted from our systems in accordance with our data protection policies and applicable regulations.
8. Your Rights & Choices
You can manage your communication preferences or opt out at any time:
SMS: Reply “STOP” or “CANCEL” to any message
Email: Click the unsubscribe link included in any marketing email
Support: Text “HELP” or contact us directly
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Velox Motors (Alliance Specialty Group)
Email: hello@veloxm.com
Phone: (626) 771-1002
Website: https://www.veloxm.com
10. Privacy Policy and Terms & Conditions
By checking the opt-in box, you agree to receive recurring messages from Velox Motors. For more information, please refer to our:
Terms & Conditions